As counsellors we know that empathy is crucial to meaningful human connection, indeed it’s one of the cornerstones of counselling practice. The pandemic has highlighted and exacerbated a growing void in human connectivity and empathy, causing rapidly rising rates of mental ill-health. And yet empathy is a human quality we can each so easily offer and makes a huge difference in breaking down the distances between us. This article in Forbes highlights why empathy is so important in all circumstances, including the business world.